Cancellation Policy
No refunds once service begins.
CANCELLATION POLICY
No refunds once service begins.
Understanding and managing your pet care needs can sometimes involve unexpected changes. Whether you're conducting due diligence before booking or need to cancel due to unforeseen circumstances, we're here to assist you. Below are the details of our cancellation policy to help you make informed decisions regarding your pet care plans.
For Service Cancellations:
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Call us at (480) 608-5885. For scheduling or quotes, use Ext. 0; for emergencies, Ext. 1; and to confirm your return home, Ext. 2.
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Email us for non-urgent matters or to request a quote.
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For after-hours contact, leave a voicemail or use the emergency line for urgent needs.
We understand the importance of flexibility and are committed to accommodating your needs while ensuring the best care for your pets.
LATE FEE
$30 late fee if payment is not made by the due date.
Why Hire a TLC Pet Sitter?
♥ 20+ Years of Experience
♥ Reservations Online
♥ Pet CPR Certified
♥ Prepared for Emergencies
♥ Bonded & Insured
♥ Veterinarian Recommended
♥ Services Tailored for each client
♥ Pet Sitters can text client while away
♥ FREE Consultation
♥ “A” Ratings at Angie’s List
♥ Automatic notifications when sitter arrives and leaves
TLC Sitters Provide:
♥ Daily & Vacation Pet Sitting
♥ Daily Dog Walking
♥ Overnight Pet Care
♥ Mid-Day Visits
♥ Cat Sitting
♥ Injections
♥ House Sitting (No Pets)
