FAQs & Answers

Where Does TLC Pet & House Sitters Provide Services?

We care for your pet in your home. TLC provides house and pet sitting services in Chandler, Gilbert, Tempe, Mesa and Scottsdale. Our service area is limited based on where our sitters are located so that each sitter can be there for your pets in a timely manner and on a regular basis.

Tempe, Chandler, Gilbert and West Mesa Service Area

• North to Main Street in Mesa

• South to Chandler Heights Road / Riggs Road

• East to Power Road

• West to I-10 Freeway/ 44th St. Phoenix

Click here to view our Service Area in a large map.

Pet Care Services

We tailor our services to your pets’ needs in your home while you are away. TLC’s services are designed to maintain your natural home environment. With over 20 years of experience, our mission is to provide qualified, experienced, trusted and personalized pet care which offers peace-of-mind and exceptional service.

The care we provide will eliminate your pet’s anxiety associated with a boarding facility, decrease their exposure to illness, maintain their normal diet, and ensure they are comfortable while in their own home. We will ‘treat’ your pets as though you have never left!

• Licensed, Bonded and Insured

• Pet Health and Safety FIRST!

• Trusted and Personalized Pet Care

• Experience and Continued Education

• Open Communication to Provide Exceptional Service

• Peace-of-Mind for Your Security

House-Sitting Services

Many of our clients own second homes, rental properties, and/or investment properties in the Phoenix East Valley, including Scottsdale, Paradise Valley, Tempe, Chandler, Gilbert, and Mesa, but do not live in the Valley year-round.

To protect their valuable investments, our clients rely on our professional house-sitting services. Our house sitters will visit the home as needed (weekly, bi-weekly or monthly) and perform a thorough check of the property.

Our sitters will also oversee any other home-care services you have contracted, such as yard, cleaning, or pool care and will verify that the services are performed to the client’s satisfaction. Clients have peace-of-mind in knowing that their most valuable investments are under the care of our experienced, trustworthy, and reliable sitters.

House-Sitting Services include:

• Home security check (confirm home is safe and locked up)

• Alternating lights and/or blinds

• Make home appeared lived in

• Bring in newspapers, mail, and flyers on doors

• Check landscaping and sprinkler systems

• Add chemicals to pool

• Meet service companies for repairs or pest control

• Flush toilets and run faucets

• Water plants

• Set and secure alarms

• Put out trash and recycling

• Adjust and check thermostat

We tailor our services to each client’s home or condo.

We work with home and pet owners in the East Valley area of Phoenix, Arizona, who are searching for top-quality pet care and true peace of mind while they travel or when they must leave their pets for long hours due to work or other obligations.

We leverage our years of experience and education to develop an extraordinary pet care service that truly provides pet owners with peace of mind that their pets and their homes are being well-cared for in their absence. We created our service to ensure that every one of our clients receives the BEST possible service and overall experience.

TLC is covered by an Employee Dishonesty Bond. A dishonesty bond gives you peace of mind that you will be reimbursed if anything is stolen from your home.

We also carry liability insurance policy that protects from financial loss in the event that we were liable for accidents that occur while caring for your pets or your home.

We are happy to provide our clients with proof of insurance and our bond. We are bonded and insured with Business insurers of the Carolinas. If you would like to contact them directly to verify our policy, feel free to call 800-962-4611 (note, they are located in Eastern Standard Time).

TLC is committed to keeping all information we receive from our clients confidential and will not disclose any of your personal information. We will only use your information to take excellent care of your pets and home while you are away. We do not sell your information to any third party; and all your information is stored safely. Any keys left with us are locked away when not in use and are coded and kept separately from your personal home and pet information.

You want to know that your pets and your home will be cared for to your exact specifications. We guarantee it every time! If you are not 100% satisfied with the service that was provided, we will gladly address your concerns. We believe in lasting client relationships, so our service is only complete when you return home and are completely satisfied.

Yes, references are available upon request. You may also visit our Testimonials page to read what some of our clients have said about TLC.

We screen all applicants and conduct a face-to-face interview. Then we conduct a full criminal background check for those applicants under consideration using a national service. We call all professional and personal references.

After this rigorous vetting process, if a sitter is accepted to work for TLC, they are required to earn their Pet First Aid and CPR Certifications if they do not already have them.

Once a sitter works for TLC, we solicit ongoing feedback to make certain that they are living up to the standards of TLC House & Pet Sitting Services.