Archive for Reviews of Pet Sitters
TLC House & Pet Sitting Service, LLC
Earns Coveted Angie’s List Super Service Award
Award reflects businesses’ consistently high level of customer service
TLC House & Pet Sitting Service, LLC has been awarded the prestigious 2011 Angie’s List Super Service Award, an honor bestowed annually on approximately 5 percent of all the businesses rated on the nation’s leading provider of consumer reviews on local service companies.
“TLC House & Pet Sitting Service is proud to provide professional pet sitting services to our clients, and we are thrilled to have the opportunity to recognize the passion and dedication exhibited by each of our sitters,” stated Kara Jenkins, owner of TLC House & Pet Sitting Service,.
Kara Jenkins of TLC House & Pet Sitting Service, LLC provides professional pet sitting services tailored to clients and their pets in their natural home environment. With over 20 years of experience, their mission is to provide qualified, experienced, trusted and personalized care to their clients by offering them peace-of-mind while they are away. Licensed, bonded, and insured, TLC has been caring for all types of pets in Arizona since 2001 as the best “Alternative to Boarding.” 480-588-1364 (1DOG) ext 0, email@example.com P. O. Box 7864 Chandler, AZ, 85246 www.tlcpetsitter.com
“Only a fraction of the businesses rated on Angie’s List can claim the sterling customer service record of being a Super Service Award winner because we set a high bar,” said Angie’s List FounderAngie Hicks. “The fact that TLC House & Pet Sitting Service, LLC can claim Super Service Award status speaks volumes about its dedication to consumers
Angie’s List Super Service Award winners have met strict eligibility requirements including earning a minimum number of reports, an exemplary rating from their customers and abiding by Angie’s List operational guidelines.
Service business ratings are updated daily on Angie’s List, but members can find the 2011 Super Service Award logo next to business names in search results on AngiesList.com.
Angie’s List collects consumer reviews on local contractors and doctors in more than 500 service categories. Currently, more than 1 million consumers across the U.S. rely on Angie’s List to help them make the best hiring decisions. Members get unlimited access to local ratings via Internet or phone, exclusive discounts, the Angie’s List magazine and help from the Angie’s List complaint resolution service. Take a quick tour of Angie’s List and view the latest Angie’s List news.
It is rare to encounter a professional who cares this much about other people’s pets. Kara went out of her way to accommodate my needs (I had to leave town on short notice but one of my dogs got sick yet we could not figure out what is was, and we were still waiting on blood test results) I called Kara at the end of the business day she was able to provide me with a sitter within a few hours. She clearly has experience and training working with dogs – she offered insight on what my dog’s medical condition may be as well as which meds and care would probably follow…details that I told my vet….Kara was right! It was Valley Fever. Rachel, the petsitter was wonderful! My 2 dogs took to her immediately. She kept me updated daily on my dog’s health progress via text messages and administered meds accordingly; she even drove to my vet’s office to consult and pick up additional meds. I will definitely be referring Kara’s and Rachel’s professionalism to friends family, my vet, and I will write a review on Yelp.
N. Hunter, Mesa, AZ - Sitter was Rachel
Pet sitting for a 5 cat household, coming twice a day over a two week time period this summer.
Our former pet sitter having retired from the business, we were forced to select a new provider to take care of our 5 sometimes spoiled and always finicky cats during our summer vacation. This is no easy task, as they have very different personalities, there are serious rivalries among three of them, and two are relatively new to us and shy. In addition, two of the older ones are tightly bonded with one family member and one of the new ones views another family member as his personal property and port in a storm. Three will snap if you touch them wrong. All can pine if their humans are away too long. A challenge for anyone coming in new!We couldn’t have been happier with the service provided, nor with our personal sitter, Brittany. TLC’s office personnel were professional yet friendly. The policies were clear and there were no unexpected costs. And Brittany was wonderful! She kept a log of when she was there, what she did, and how the cats reacted – who wanted extra love, who she played with, who didn’t show up for dinner, who was (or wasn’t) aggressive with whom. She was very responsive to text messages and followed up immediately. For example, when I expressed particular concerns about how the battling pairs were doing, she sent me a cell phone picture of the two of them curled up on the kitchen table next to each other. She also brought in the mail, cleaned cat boxes daily, and kept the pool filled. She handled packages that were delivered to the house, and generally kept her eye on things to make sure the house was running OK (e.g., we problem-solved by text message a potential issue with the AC). And she coordinated with our house cleaner (and friend) to make sure any cat or house-related problems were covered.Ultimately, of course, one hires a pet sitter for the pets. And I can say with some confidence that our cats loved having Brittany around, and overall felt very comfortable with her. There was still one of the new shy ones that she never did see, but she rightly believes it only make things worse to hunt down a hiding cat. Instead, she instituted a creative way of monitoring that kitten’s dish to make sure that she was eating. The other new one showed up regularly and actually put on some weight. We were concerned that one of our older cats was eating too fast and had been throwing up. After observing his behavior, Brittany worked out a way of feeding him so that he did not throw up at all the whole time we were gone.Our house cleaner, who has known the cats since we got them (starting 7 years ago), and who has given honest feedback on past pet sitters, also gave Brittany glowing reviews.In the end, we can definitely say we felt very good about TLC. Their rates were reasonable, their policies clear, and their employees quite professional. We will definitely use them again!
Kara and the TLC team has been our “go-to” home and pet sitter for several years now and we are so pleased to have them take such good care of the cats we affectionately call “The Monsters”.
TLC takes the worry out of traveling. Out sitter is in regular text contact with us as well as leaving detailed notes during visits. We don’t have to stop the mail or paper either.
Cats are not “tail waggers” in the traditional sense but we know they are happy when TLC takes care of them.
Before you travel, give TLC a call, your pets will love you for it!
Steve S.8/2011 Sitter is Holly
Both our cats, are our children and one of them is a “special needs”. We’ve always had friends come over and take care of them, but we did nothing but worry all the time, because no one can take care of them like we do. Well, then we met Dawn…she is fantastic! Dawn always leaves us notes on her time with them and they are quite entertaining to say the least! We don’t worry one bit when she is with them and they just LOVE LOVE LOVE her! They actually look forward to us taking out our suitcases, because they know they are going to be spoiled while we are away! She spends lots of time playing & snuggling with them and of course spoils them rotten! When we get home, they are always excited to tell us all about their time with Aunty Dawn and how well they behaved!!! We can’t thank Dawn enough; for all that she does for & with them!
John & Leigh 5/2011 Mesa
Kara and her crew are awesome. It is such a comfort to know that if I need to work late, I can call TLC and they will come and check on my pets, take them for walks etc. Thanks TLC! Holly C, 2011 Pet Sitter Cinnamon and Rachel
I have never had the need to use a pet setting service in the past, so I have nothing to compare my experience to, but what I can say
is that I feel really blessed to have called TLC when our need for this service did arise. We have used TLC twice now. The Ist trip was back to Louisiana for 2 wks and I was a bit leary of leaving my home and all of our pets in the hands of strangers. I use the word strangers because even though TLC was listed with the BBB as a reliable Pet sitting service, they were still strangers to us. We
talked to Holly or Kara everyday of our trip, if we didn’t call them, they called us, just to keep us posted on all, and their caring voices and concern for our pets, helped put our minds at ease while we were away. On our return we found all to have been taken care of with great care & love. We left 7 dogs, two aquariums(150 gal & 30 gal), 3 bearded dragons, 2 veiled chameleons and 1 ferret in their hands to be cared for. Quiet a handful, huh!! So, when we decided to go to Prescott for the rodeo this past week, we didn’t hesitate in calling TLC. We were gone 5 days this trip and they were great, going above & beyond, when our water was cut off due to and oversight on my part, Holly brought containers of water from her home to make sure our pets had water. Thanks again Holly for all your extra effort with no complaint!! On our return all was perfect, our home and our pets were all taken care of with sincere care and professionalism!! Thanks again to Kara and Holly for all you do for us while we are away from home for you give us peace of mind, knowing that ours is in good hands with you and we sure don’t consider you strangers anymore!!! Thanks
again, Beverly H, 2009
Pet Sitter: Holly
TLC is very thorough and detailed…our home and animals did great in your care! Debbie M, 2009
TLC provides peace of mind at an affordable rate. Superb professionalism by all. Sitter was EXCEPTIONAL. I will definitely use them again! Marilyn, Scottsdale, AZ 2009
Worried about leaving my 16 year old cat for a short trip, I was so lucky to have stumbled onto TLC’s Pet Services. I was asked thoughtful questions I’d never thought about before – we’d just never left this cat alone with anyone other than family. My sitter Sherry was delightful, took copius notes and left messages on my cell phone to let me know how Cleo was doing. When we arrived home, the house looked the same, and I enjoyed reading Sherry’s notes about the shenanigins my Cleo had gotten into while we were away. We will use this service again, felt relaxed and insured that our home was safe and our cat was in good hands.Thank you TLC! Linda M., July 2011 Pet Sitter : sherry